Which apps should we use with who?

We use different communication channels (apps) for different audiences.

It is important we balance where people are at, usability, simplicity, security, ownership (corporate or non-profit, behaviours etc) and app fatigue.

Here are some examples:

• Social media use is widespread, but isn’t secure.
• Mattermost is a secure app, but it’s not widely used. It requires an additional app and another new habit.
• Facebook messenger is the most popular messaging app in New Zealand. (It’s WhatsApp in most countries). While it is great for chat with friends, it doesn’t list chat rooms and isn’t good for organising.

Our solution is simple:

• Use social media engaging externally with the general public and those with a bit of interest in XR, and
• Use secure apps for organising internally with people with a lot of interest in XR.

In addition:

• We encourage people to use secure and open source apps to replace existing apps whereever possible,
• We recommend using the same apps locally, nationally and internationally so we’re all in the same place, and
• We ensure we don’t rely solely on social media for those who aren’t on it.